Terms of service
TERMS OF SERVICE
Welcome to Karen's Gift. By visiting our website, purchasing a product, or otherwise using our services, you agree to the following Terms of Service. Please review these terms before making a purchase.
1. ABOUT KAREN'S GIFT
Karen's Gift offers products intended to inspire, encourage, educate, and support personal growth and everyday living. Our store may offer digital products as well as physical merchandise, including products that are created, printed, produced, or fulfilled by third-party service providers.
By purchasing from Karen's Gift, you agree to these Terms of Service and any policies referenced on our website.
2. DIGITAL PRODUCTS
Digital products may include guides, journals, workbooks, worksheets, educational materials, downloadable resources, and other digital content.
Unless otherwise stated, digital products purchased from Karen's Gift are provided for the purchaser's personal use only.
Purchasing a digital product does not transfer ownership of the intellectual property or grant permission to reproduce, resell, redistribute, share, publish, upload, or commercially exploit the material unless such rights are specifically stated in writing with the product.
Digital products are delivered electronically. Customers are responsible for providing an accurate email address and maintaining compatible software or devices necessary to access downloaded files.
3. PHYSICAL AND PRINT-ON-DEMAND PRODUCTS
Karen's Gift may offer physical merchandise such as apparel, accessories, home goods, candles, gifts, and other products.
Some physical products may be made, printed, packaged, or shipped by independent third-party manufacturers, print-on-demand companies, suppliers, or fulfillment partners.
Because certain products may be created or produced after an order is placed, production and fulfillment times may vary. Estimated processing and delivery times are estimates and are not guaranteed.
Product appearance may vary slightly from images displayed online due to differences in manufacturing, printing, materials, lighting, computer or device displays, or other normal production variations.
4. ORDERS AND ORDER INFORMATION
Customers are responsible for providing complete and accurate information when placing an order, including billing information, email address, and, when applicable, the correct shipping address.
For products sent to production shortly after an order is placed, changes or cancellations may not be possible once production or fulfillment has begun.
Karen's Gift reserves the right to cancel or decline an order when necessary, including in cases involving suspected fraud, payment problems, product availability, pricing errors, or circumstances that prevent an order from being fulfilled.
If Karen's Gift cancels a paid order that cannot be fulfilled, the appropriate refund will be issued.
5. SHIPPING AND DELIVERY
Physical products may be shipped directly to customers by third-party fulfillment providers.
Shipping and delivery times may vary depending on the product, destination, fulfillment provider, carrier, holidays, weather, supply-chain conditions, customs, or circumstances outside our reasonable control.
Karen's Gift cannot guarantee a specific delivery date unless expressly stated.
Customers are responsible for providing an accurate and complete delivery address. Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.
Additional shipping terms may be provided in our Shipping Policy or on individual product pages.
6. RETURNS, REFUNDS, DAMAGED OR INCORRECT PRODUCTS
Eligibility for returns, replacements, exchanges, or refunds depends upon the type of product purchased and the circumstances involved.
Digital products and physical products may be subject to different requirements.
If a physical item arrives damaged, defective, incorrect, or has another fulfillment problem, please contact Karen's Gift promptly so we can review the situation and work toward an appropriate resolution.
Please refer to our Return and Refund Policy for complete information regarding refunds, returns, replacements, exchanges, and digital purchases.
Nothing in these Terms limits rights that cannot legally be waived under applicable consumer-protection law.
7. PRODUCT INFORMATION AND AVAILABILITY
We make reasonable efforts to describe and display our products accurately. However, colors, dimensions, appearance, packaging, and other characteristics may differ slightly from what appears on a customer's screen.
Products, prices, designs, descriptions, and availability may be changed or discontinued without notice.
We reserve the right to correct errors in product information or pricing.
8. PERSONALIZATION AND CUSTOM PRODUCTS
Some products may allow customers to provide names, text, images, or other information for personalization.
Customers are responsible for ensuring that information or content they submit is accurate and that they have the right to use any submitted text, images, trademarks, designs, or other materials.
We may decline personalization requests that we reasonably believe violate applicable law, intellectual-property rights, or our store policies.
9. INTELLECTUAL PROPERTY
Unless otherwise stated, original written content, designs, branding, digital materials, graphics, and other original materials created for Karen's Gift are protected by applicable intellectual-property laws.
Purchasing a product does not transfer ownership of Karen's Gift intellectual property.
Physical products purchased for ordinary personal use may, of course, be used, worn, displayed, gifted, or enjoyed as intended.
10. EDUCATIONAL AND INFORMATIONAL CONTENT
Digital guides, journals, workbooks, and educational materials offered by Karen's Gift are provided for general educational, informational, and personal-development purposes.
They are not intended to replace individualized legal, medical, mental-health, tax, financial, or other licensed professional advice.
Individual experiences and results will vary. Purchasing or using a Karen's Gift product does not guarantee a particular personal, professional, financial, or other outcome.
11. THIRD-PARTY SERVICES
Karen's Gift may use third-party companies to provide services such as payment processing, website hosting, production, printing, fulfillment, shipping, and other operational services.
The use of third-party providers does not create a contractual relationship between the customer and those providers unless otherwise expressly stated.
Certain aspects of an order may also be subject to limitations or requirements imposed by payment processors, shipping carriers, manufacturers, fulfillment partners, or applicable law.
12. PRICES AND PAYMENT
Prices are displayed in the currency shown on the website and may change without notice.
Applicable taxes, shipping charges, or other charges will be displayed when required during checkout.
Payment must be successfully authorized before an order can be completed or fulfilled.
13. ACCEPTABLE USE
You agree not to use our website, products, services, or content for unlawful, fraudulent, abusive, or unauthorized purposes or in a manner that infringes upon the rights of others.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Karen's Gift will not be responsible for indirect, incidental, special, or consequential losses arising from the use or inability to use our website or products.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
15. CHANGES TO THESE TERMS
Karen's Gift may update these Terms of Service from time to time to reflect changes in our products, services, business practices, fulfillment methods, or legal requirements.
The current version will be posted on our website.
16. CONTACT
Questions regarding these Terms of Service, an order, or a Karen's Gift product may be directed to us using the contact information provided on our website.